Frequently Asked Questions
What is your minimum order quantity (MOQ)?
Our standard MOQ is 5 pieces. However, to help customers evaluate product quality, we accept sample orders before full production.
Do you test all your goods before delivery?
Yes, we perform 100% testing on all products before they are dispatched to ensure optimal performance and quality.
What is your warranty policy?
All products are subject to strict quality inspections. We provide a 12-month warranty period along with 24-hour after-sales service and technical support.
What payment terms do you accept?
We typically accept T/T with a 30% deposit and 70% before delivery. We provide photos of the products and packages before final payment.
How about your delivery time?
Generally, it takes 3 to 7 days after receiving advance payment for stock items. Bulk order production usually takes 15-30 days.
How do you ensure a long-term business relationship?
We maintain high quality and competitive pricing to ensure our customers benefit. We treat every customer with respect and sincerity, regardless of their location.